Business Policy

General Philosophy

At The Simple Freedom, we believe in clarity, respect, and intentional service. Our policies are designed to reflect those values—ensuring transparency, fairness, and a meaningful experience for every visitor, customer, and collaborator.

Product & Service Integrity

All products, designs, and offerings are created with care. We stand behind the quality and emotional resonance of each item. If something does not meet your expectations, we invite you to reach out so we can make it right.

Returns & Exchanges

We accept returns or exchanges within 14 days of delivery for unused items in original condition.

Custom or limited-edition items may not be eligible for return.

To initiate a return, please contact us with your order number and reason for return.

Shipping & Fulfillment

Orders are processed within 3–5 business days.

Custom design orders within 14 day of finalizing the proof of design.

Shipping times vary based on location and carrier.

You’ll receive tracking information once your order ships.

Privacy & Data Respect

We honor your privacy. Personal information shared with us is used solely for order fulfillment and communication. We do not sell or share your data.

Collaborations & Licensing

All designs, writings, and motifs are original and protected.

For licensing, collaborations, or gallery inquiries, please contact us directly.

Contact & Support

For questions, feedback, or support, reach out via our contact page or email.

We respond within 2–3 business days, with care and intention.